Working in the Portfolio team, you’ll be responsible for managing projects to support the delivery of the Digital & IT Programme of work. This role is offered on a fixed term basis for 12 months.
Salary: £43,590 - £48,492
The Project / Delivery Manager role reports directly to either the Portfolio Manager or a Programme Manager and its main purpose is to:
Take responsibility for the definition, documentation and safe execution of small, medium and large-scale projects, actively participating in all phases of the project
Ensure that project deliverables are completed within planned cost, timescale and quality and are signed off.
Monitor costs, timescales and quality, taking action where these deviate from agreed tolerances
Effectively manage the project budget and ensure proactive and timely communication to the project board of any potential risk to the achievement of the budget
Identify, assess and manage risks to the success of the project
Effectively estimate costs, timescales and resource requirements for the successful delivery of the project(s) to agreed terms of reference
Ensure that realistic project and quality plans are prepared and maintained and track all activities against the plan, providing reports to stakeholders as appropriate
Manage the project change control procedure and gain and document agreement for revisions to the project(s) from project sponsors
Carry out project closure and review activities, including the capture and actioning of lessons learned
Provide effective leadership to the project team, which is likely to be a virtual team with members from across Digital and IT and potentially from the wider organisation
Build and maintain relationships with business stakeholders
Empower the team by creating a supportive environment for team members to excel at their roles and develop their careers within the department and the wider councils
Work within the ITIL framework.
In order to successfully deliver the responsibilities of the role, you will need to:
Have strong leadership skills, modelling a performance culture and constructively building achievement, confidence and skills in others
Question and challenge conventional thinking, with a continual eye on the bigger picture in terms of the corporate context and external environment
Role model agility and adaptability in mindset and ways of working
Work successfully with key stakeholders including Members, residents, businesses, communities, partner organisations and other public services
Demonstrate commitment to own personal and professional development to meet the changing demands of the role
Demonstrate a high level of innovation and creativity.
Experience of managing multiple Digital & IT-related projects concurrently
Experience of digital product delivery and working with Agile tools and techniques
Stakeholder management at a senior level
Excellent communications skills, in particular, the ability to clearly convey complex technical concepts to a non-technical audience
Experience in working at a strategic and tactical level to ensure that deliverables meet the business needs of the organisation
An understanding of common project management methodologies such as PRINCE2, Waterfall, Agile - together with qualifications in these areas
An excellent working knowledge of the main principles, methods, techniques and tools for the effective management of projects from initiation through to implementation. For instance, product/work breakdown structures, baselining, critical path analysis, earned value, resource analysis, conflict resolution
Experience in risk assessment, including the identification, assessment and management of project risks
Significant experience in the development of project-related documentation, including Business Cases, Proofs of Concept, Prototyping, Feasibility Studies, Project Initiation Documents, Project Plans, RAID logs, Status Reports, Benefit Realisation, Closure Reports and Post-Implementation Reviews
Excellent working knowledge of ITIL practices.
Lead and Manager positions
There are a number of roles across the department at Grade I, J or K that are designated as Lead or Manager. These roles have a dual purpose in that they are expected to have specialist knowledge and skill within their own area and also play an active part in the operational management of their team. They will do this by:
Understanding and supporting the Digital Strategy
Working with their line manager and other leads/managers within the team to manage the team workload
Directly managing a small number of reports and/or managing a virtual team working on a specific task or project
Managing other resources such as physical or logical technology/software and vendor services
Providing appropriate analysis and reporting within their area of expertise
Coaching less senior members of the team both professionally and technically
Acting as a lead across the department and the wider customer base in promoting, communicating and developing their area of expertise
Seeking opportunities for innovation and collaboration
Demonstrating the culture and values on a day-to-day basis.
All Lead and Manager postholders (at grades I, J and K) are expected to be able to deputise for their line manager (typically an L or M grade).