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© 2019 Royal Borough of Kingston Upon Thames

digital.jobs@kingston.gov.uk / 020 8547 5728

Digital development lead

Position summary

Working in the Enabling & Emerging Technologies team, you’ll be responsible for managing a multidisciplinary team of developers and interaction designers in the delivery of digital products and data innovation, to ensure that the Digital & IT team and the councils have the capacity and capability to deliver the Digital Strategy. You will play a key role in designing and developing digital products and solutions, including APIs, integrations, web applications and software. 

The role will require experience of both technical leadership and line management.

Salary: £49,464 - £54,597

Role purpose

The Digital Development Lead role reports directly to the Enabling and Emerging Technologies Manager and its main purpose is to:

  • Lead a multidisciplinary team of developers and interaction designers in the delivery of digital products and data innovation

  • Lead in the specification, design, testing and implementation of large / complex systems, covering for example: objectives, scope, constraints, hardware, network and software environments, main system functions and information flows, data load and implementation strategies, phasing of development, requirements not met and alternatives considered

  • Work alongside managers in the department and across the councils to build excellence in digital and technology skills, encouraging the sharing of best practices and delivery of results

  • Explore and innovate within the technologies we have and emerging technologies, including maximising customer data insights (including spatial data) for the benefit of the community

  • Assist in the Digital Ambassador programme

  • Work with the Digital & IT Management team to improve the Digital and IT brand

  • Create an environment to drive innovation 

  • Empower the team by creating a supportive environment for team members to excel at their roles and develop their careers within the department and the wider councils

  • Ensure that all documentation is written, maintained and executed to the highest standards and act as a champion of the Quality Management System (QMS)

  • Ensure the security of the ICT systems both physically and logically

  • Work within the ITIL framework.

The person

In order to successfully deliver the responsibilities of the role, you will need to: 

  • Have strong leadership skills, modelling a performance culture and constructively building achievement, confidence and skills in others

  • Champion user needs in the continuous delivery of digital products

  • Question and challenge conventional thinking, with a continual eye on the bigger picture in terms of the corporate context and external environment  

  • Role model agility and adaptability in mindset and ways of working 

  • Work successfully with key stakeholders including Members, residents, businesses, communities, partner organisations and other public services 

  • Demonstrate commitment to own personal and professional development to meet the changing demands of the role 

  • Demonstrate a high level of innovation and creativity.



  • Experience of working in digital transformation across an organisation

  • Experience of digital product delivery and working with Agile tools and techniques

  • Experience in the management of the processes, systems and functions in complex IT and cloud environments

  • Experience of complex application environments

  • Extensive experience in shaping and building digital and technology capability

  • Experience in working at a strategic and tactical level to ensure that deliverables meet the business needs of the organisation

  • Track record of building excellent stakeholder relationships

  • Understanding of business change concepts

  • An awareness of software development, data / systems integration and the software development lifecycle

  • Experience of standards associated with data, master data management and information management. Examples: Public Services Mapping Agreement, BS7666, INSPIRE

  • Experience of programming languages

  • Experience of management and leadership in Digital teams

  • Excellent working knowledge and a champion of ITIL practices.

Lead and Manager positions

There are a number of roles across the department at Grade I, J or K that are designated as Lead or Manager. These roles have a dual purpose in that they are expected to have specialist knowledge and skill within their own area and also play an active part in the operational management of their team. They will do this by:

  • Understanding and supporting the Digital Strategy 

  • Working with their line manager and other leads/managers within the team to manage the team workload

  • Directly managing a small number of reports and/or managing a virtual team working on a specific task or project

  • Managing other resources such as physical or logical technology/software and vendor services 

  • Providing appropriate analysis and reporting within their area of expertise

  • Coaching less senior members of the team both professionally and technically

  • Acting as a lead across the department and the wider customer base in promoting, communicating and developing their area of expertise

  • Seeking opportunities for innovation and collaboration

  • Demonstrating the culture and values on a day-to-day basis.


All Lead and Manager postholders (at grades I, J and K) are expected to be able to deputise for their line manager (typically an L or M grade).

Full details of the Digital Innovation Lead position

Apply for the role of Digital Innovation Lead