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© 2019 Royal Borough of Kingston Upon Thames

digital.jobs@kingston.gov.uk / 020 8547 5728

Category and contract manager

Position summary

Working in the Commercial team, you’ll be responsible for IT procurement activity, contract and supplier management and budget reporting. This is a critical senior role that ensures that the council makes the most out of its contracts and procurements, whilst maintaining compliance with procurement processes and procedures.

Salary: £43,590 - £50,448

Role purpose

The Category and Contract Manager role reports directly to the Commercial Manager and its main purpose is to:

  • Work with the Commercial Manager in four key areas of Digital & IT Commissioning

    • Commercial management (Category)

    • P2P process

    • Supplier management

    • Budget reporting

  • Contribute to the sourcing strategy for IT on a 3 and 5 year cycle

  • Work closely across Digital & IT to deliver the IT Category Management Plan and associated KPIs

  • Work with the Commercial Manager on the development of costing, funding and charging models

  • Participate in inter-authority category management initiatives for the benefit of the contributing authorities.

  • Drive purchasing and ensure the needs of the service, the Councils and IT are met or exceeded

  • Identify opportunities for greater cost efficiency while driving up quality of service to the appropriate levels.

  • Work with Commercial Manager to ensure compliance with Council Procedures and EU Regulation in respect of the procurement of all ICT goods and services.

  • Maintain control over the operation of formal ICT contracts between the Council and suppliers

  • Assist in negotiation and resolve contractual issues, including failure to meet contractual obligations

  • Work within the asset registers and processes

  • Contribute to the production and maintenance of 5 year cyclical budget

  • Support the Commercial Manager to monitor actual expenditure against budget, prepare forecasts and manage the process of budgetary variation as dictated by changes in service

  • Empower the team by creating a supportive environment for team members to excel at their roles and develop their careers within the department and the wider councils

  • Work within the ITIL framework.

The person

In order to successfully deliver the responsibilities of the role, you will need to: 

  • Have strong leadership skills, modelling a performance culture and constructively building achievement, confidence and skills in others

  • Question and challenge conventional thinking, with a continual eye on the bigger picture in terms of the corporate context and external environment  

  • Role model agility and adaptability in mindset and ways of working 

  • Work successfully with key stakeholders including Members, residents, businesses, communities, partner organisations and other public services 

  • Demonstrate commitment to own personal and professional development to meet the changing demands of the role 

  • Demonstrate a high level of innovation and creativity.



  • Significant experience of contracts management, including monitoring principles and techniques and the formation and monitoring of Performance Indicators

  • Experience in public procurement policy and legislation and a good knowledge of  the rationale underpinning it 

  • Good knowledge of strategic procurement processes, procurement developments and emerging practice

  • Exposure to internal costing and charging models

  • Good knowledge of UK and EU Finance and Procurement Law

  • Good knowledge and understanding of Local Government organisation and services

  • Experience in working at a strategic and tactical level to ensure that deliverables meet the business needs of the organisation

  • Management of a pipeline of work, including the co-ordination and influencing of demand

  • An understanding of ITIL practices.

Lead and Manager positions

There are a number of roles across the department at Grade I, J or K that are designated as Lead or Manager. These roles have a dual purpose in that they are expected to have specialist knowledge and skill within their own area and also play an active part in the operational management of their team. They will do this by:

  • Understanding and supporting the Digital Strategy 

  • Working with their line manager and other leads/managers within the team to manage the team workload

  • Directly managing a small number of reports and/or managing a virtual team working on a specific task or project

  • Managing other resources such as physical or logical technology/software and vendor services 

  • Providing appropriate analysis and reporting within their area of expertise

  • Coaching less senior members of the team both professionally and technically

  • Acting as a lead across the department and the wider customer base in promoting, communicating and developing their area of expertise

  • Seeking opportunities for innovation and collaboration

  • Demonstrating the culture and values on a day-to-day basis.


All Lead and Manager postholders (at grades I, J and K) are expected to be able to deputise for their line manager (typically an L or M grade).

Full details of the Category and Contract Manager position

Apply for the role of Category and Contract Manager